Privacy Policy

Homejepi, operated by Liangshan Ancheng Trading Co., Ltd., respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://homejepi.com, browse our products, place an order, or communicate with us.

Our store offers home décor and decorative accessories, including vases, mirrors, candle holders, lanterns, and other products designed to enhance your living spaces.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to your rights and choices under applicable privacy laws.

1. Information We Collect

We collect information that is necessary to operate our online store, process orders, provide customer service, and improve your shopping experience.

Personal and Contact Information

When you place an order, contact us, subscribe to our communications, or interact with our website, we may collect your name, email address, telephone number, billing address, shipping address, and other information you voluntarily provide.

Order and Transaction Information

We may collect information about products you view, add to your shopping cart, purchase, return, or request a refund for, as well as order confirmations, transaction records, delivery details, and customer service communications.

Payment information is generally processed by third-party payment providers. We do not directly store complete payment card numbers or card security codes when payment processing is handled by those providers.

Device and Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device identifiers where available, operating system, time zone, referring URLs, pages viewed, browsing activity, and interactions with our website.

We may also collect approximate location information derived from your IP address and technical information necessary to maintain website security, diagnose errors, and improve website performance.

2. How We Use Your Information

We may use your personal information to process and fulfill orders, confirm payments, arrange shipping, provide tracking information, manage returns and refunds, and respond to customer inquiries.

We may also use information to maintain and improve our website, personalize your shopping experience, remember your preferences, prevent fraud, protect our business and customers, troubleshoot technical problems, and comply with applicable legal obligations.

Where permitted by law, we may use your information for marketing communications, advertising measurement, conversion tracking, campaign optimization, and understanding the effectiveness of our promotional activities.

You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the message or by contacting us at [email protected]. Even if you opt out of marketing communications, we may continue sending essential transactional messages concerning your orders and account.

3. How We Share Your Information

We may disclose personal information to third parties when reasonably necessary to operate our business, fulfill your requests, provide services, or comply with applicable law.

E-commerce Platform and Service Providers

Our store is powered by Shopify. We may share information with Shopify and other service providers that support our store operations, payment processing, order fulfillment, shipping and delivery, customer support, website analytics, fraud prevention, and technical infrastructure.

These providers may process personal information on our behalf or independently as described in their own privacy policies and applicable agreements.

Advertising and Analytics Partners

Where enabled and permitted by applicable law, we may work with advertising networks, analytics providers, and measurement partners to understand website activity, measure advertising effectiveness, attribute conversions, and improve our marketing campaigns.

These partners may collect or receive information such as IP addresses, cookie identifiers, device and browser information, pages viewed, product interactions, shopping cart activity, purchase-related events, and advertising identifiers where available.

AppLovin and Axon

Where enabled on our website, we may use AppLovin and its Axon advertising technology, including applicable pixels, scripts, APIs, cookies, or similar integrations, for advertising measurement, conversion tracking, campaign attribution, advertising optimization, and related marketing purposes.

In connection with these services, information about your interactions with our website may be collected, processed, or shared with AppLovin and relevant advertising partners. Depending on the technology implemented and your applicable privacy choices, this information may include IP addresses, device and browser information, cookie identifiers, pages viewed, product views, shopping cart activity, checkout interactions, purchase-related events, and other information used to measure advertising performance or support interest-based advertising.

AppLovin and its partners may use information in accordance with their own privacy policies and applicable legal requirements. Where required by law, we will obtain appropriate consent before enabling non-essential advertising technologies or sharing personal information for purposes that require consent.

For more information about AppLovin's collection and use of your information, please visit https://legal.applovin.com/privacy/.

Legal and Business Disclosures

We may disclose information when required by law, regulation, legal process, or a valid governmental request. We may also disclose information when reasonably necessary to detect or prevent fraud, protect the rights and safety of our customers or business, enforce our agreements, or complete a business transaction such as a merger, restructuring, or sale of assets.

We do not sell personal information in exchange for monetary compensation. However, certain disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under applicable privacy laws. Where required, we will provide the applicable notices and mechanisms to exercise your privacy choices.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, scripts, tags, and similar technologies to support essential website functions and understand how visitors interact with our store.

These technologies may be used to maintain shopping carts, remember preferences, facilitate checkout, protect website security, analyze traffic, measure conversions, and support advertising and marketing activities.

Essential cookies are used where necessary to provide requested website functions. Non-essential analytics and advertising technologies will be activated only in accordance with applicable legal requirements and any consent choices that apply to you.

You may manage available cookie preferences through the privacy controls provided on our website, where available. You can also adjust your browser settings to block or delete cookies, although doing so may affect certain website features and shopping functions.

Where applicable, you may use available advertising opt-out mechanisms or device settings to limit certain types of interest-based advertising.

5. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, obtain a copy of that information, correct inaccurate information, request deletion, or receive certain information in a portable format.

You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, and opt out of targeted advertising, certain profiling activities, or the sale or sharing of personal information where those rights apply.

Residents of certain United States states, including California, may have additional rights under applicable state privacy laws. These rights may include the right to know the categories and specific pieces of personal information collected, the sources of that information, the purposes for collection, and the categories of third parties to whom information is disclosed.

Where applicable, you may also have the right to opt out of the sale or sharing of personal information or targeted advertising, and to be free from unlawful discrimination for exercising your privacy rights.

To submit a privacy request or ask about your available choices, contact us at [email protected]. Please identify the nature of your request so we can respond appropriately.

We may need to verify your identity before fulfilling certain requests. Where permitted by law, an authorized representative may submit a request on your behalf, subject to applicable verification requirements.

We will process eligible requests in accordance with applicable legal requirements. If we cannot fulfill a request, we will explain the reason where required by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, managing returns and refunds, maintaining business records, preventing fraud, resolving disputes, and complying with legal obligations.

The retention period depends on the nature of the information, the purpose for which it was collected, applicable legal requirements, and our legitimate business needs.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it, subject to applicable retention obligations.

7. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Payment transactions are handled through third-party payment providers using their respective security measures.

Although we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.

8. International Data Transfers

Homejepi operates an online store that may use service providers and business partners located in different countries or regions.

As a result, your personal information may be transferred to, stored in, or processed in a country other than the country in which you reside. The privacy and data protection laws of those countries may differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards or other recognized legal mechanisms for international transfers of personal information.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

These third parties operate independently and may collect, use, or disclose your information according to their own privacy policies and terms. We encourage you to review those policies before providing personal information to third-party services.

We are not responsible for the independent privacy practices of third-party websites or services that we do not control.

10. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13, or any higher minimum age required by applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law. If we become aware that we have collected personal information from a child in violation of applicable legal requirements, we will take appropriate steps to delete the information.

If you believe that a child has provided personal information to us, please contact [email protected].

11. Marketing Communications

Where permitted by law, we may send promotional emails about new products, home décor inspiration, special offers, and other updates that may be relevant to your interests.

You can opt out of promotional communications at any time by following the unsubscribe instructions included in the email or contacting us directly.

Your decision to opt out of marketing communications will not affect essential messages related to order confirmations, shipping updates, refunds, or other necessary customer service matters.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website technologies, service providers, or applicable legal requirements.

Any revised policy will be published on this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes before they take effect.

We encourage you to review this page periodically to understand how we handle and protect your personal information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like additional information about our data practices, please contact us using the details below.

Brand Name: Homejepi

Legal Business Name: Liangshan Ancheng Trading Co., Ltd.

Email: [email protected]

Business Address: Room A2-1-202, No. 2 Yueshan North Road, Shuipo Subdistrict, Liangshan County, Jining, Shandong Province, China

Postal Code: 272600

We will review privacy inquiries and respond in accordance with applicable legal requirements.